Collect contacts and prepare follow up
How to collect contacts with your card
13 articles
- Add a contact collection form to your online cardAdd the Pro Collect contacts block, test the visitor form, and find submissions for the correct online card.
- Export collected contacts as a CSV fileDownload all contacts for a Wisery online card or export selected rows, then check the CSV fields before using the file.
- Find submitted contacts and understand why a contact may be missingFind contacts submitted through a specific Wisery online card and check the form, selected card, and required fields when a submission is missing.
- Prepare a contact CSV for a spreadsheet or CRM importMap Wisery CSV fields, preserve phone numbers, review duplicates, and test a manual import into your spreadsheet or CRM.
Billing and Subscription
Find all information about pricing, subscriptions and billing
- Downgrade your Wisery subscription or reduce your seatsRemove extra cards before reducing Wisery Pro seats. Apply an immediate downgrade and keep remaining prepaid value as balance for the next payment.
- Find invoices and receipts for your Wisery subscriptionCheck Wisery Billing history, locate purchase emails and request a missing receipt through Paddle.
- Request a refund for a Wisery subscriptionCheck Wisery’s 7-calendar-day first-subscription technical-issue refund condition, then send a payment review request and follow its status.
- Reset your Wisery password and recover account accessUse Wisery’s password-recovery form, change a password while signed in, or contact support when you cannot recover access.
- Renew an expired Wisery subscriptionFind the renewal option, review your seats and billing period, and check your Wisery subscription after payment.
- Cancel your Wisery subscription and keep your accountStop Wisery renewal, keep your account, and understand card redirects, contact export and AppSumo lifetime links after Pro expires.
- Delete your Wisery account and request personal data erasureUse the account-deletion option, understand its effect on the subscription, and request personal data erasure when needed.
- Update the payment method for your Wisery subscriptionFind your Wisery purchase through its receipt or Paddle, request a payment-method update and check that it applies to the right subscription.
- Upgrade your Wisery subscription or change your billing cycleUse Switch plan to review more seats or a different billing period, check the charge summary, and confirm the result in your subscription.