Close your Wisery account from Account settings → Profile → Delete account, or contact Wisery to request personal data erasure. Completing account deletion also stops the subscription associated with that account.
For: the Wisery account holder. Sign in to the account you intend to close. If you cannot sign in or need a separate personal-data request, use the support route below.
What should I keep before deleting my Wisery account?
Before deleting a Wisery account, save the information you need and check who uses its cards.
Save card details, images, and other material you need to keep.
Export collected contacts if export is available for your account and you need a copy.
If colleagues use cards managed in the account, arrange their replacement cards or a handover before closing the account.
If you only want to stop subscription renewal and keep the account, use Cancel subscription instead of completing account deletion.
How do I delete my Wisery account from Account settings?
The Wisery account-deletion dialog contains separate actions for deleting the account and cancelling its subscription.
Open your Wisery account menu and choose Account settings.
Open Profile.
Under Account settings, select the Delete account link.
In the dialog headed Are you sure you want to delete the account?, select the Delete account button only if you intend to close the account. The separate Cancel subscription button is for stopping renewal while keeping the account.
Complete any additional confirmation requested by Wisery. Keep any completion message or email you receive. If the result is unclear, contact Wisery support and ask whether account deletion was completed.
Opening the Delete account link displays the choice dialog. The Delete account button inside that dialog is the action for closing the account.
In Profile, the Delete account link opens the account-management choices.
To close the account, choose Delete account in this dialog. Choose Cancel subscription when the goal is to keep the account and stop renewal.
Does deleting my Wisery account stop its subscription?
Completing Wisery account deletion stops the subscription associated with that account. You do not need to cancel that subscription separately before deleting the account. Account deletion and subscription cancellation do not by themselves request or approve a refund.
Does account deletion erase every record immediately?
Wisery’s Privacy Policy describes retaining account and profile or page data for 30 days after account deletion, together with additional retention or processing exceptions such as legal obligations and protecting against wrongdoing. Deletion is not a promise of immediate universal erasure or a guarantee that a deleted account can be restored.
How do I request personal data erasure or deletion when I cannot sign in?
Use Wisery support for a personal-data-erasure request, removal of a particular page, or an account-deletion request when you cannot access the account.
Open the Wisery Contact Us form.
Identify the account email and state whether you want the whole account closed, a particular page removed, personal data erased, or a combination of these actions.
If the request concerns a page, include the relevant page address and say whether you want to keep the rest of the account.
Submit the request and keep the support conversation. Wisery may ask you to verify your identity.
Wait for Wisery to confirm the action completed or explain which records must be retained. Sending a request is different from receiving completion confirmation.