Stop future Wisery subscription renewal while keeping your account. In Account settings → Profile, open Delete account, then choose the separate Cancel subscription action.
For: the person managing a paid Wisery subscription. Sign in to the account associated with that subscription.
Cancel your Wisery subscription renewal
Use Cancel subscription in Wisery’s account-management dialog to stop renewal without closing the account.
Open the Wisery account menu and select Account settings.
In Profile, find the Account settings section.
Select the Delete account link. This opens a dialog with two different actions.
Select Cancel subscription. Choose the separate Delete account button only if you intend to close the account.
Complete any cancellation confirmation shown. Keep the confirmation from Wisery or its billing provider.
Check that the identified subscription will not renew and note its paid-through date.
In Profile, the Delete account link opens the account-management choices.
Choose Cancel subscription to stop renewal while keeping the account. Delete account is a separate action.
Check what cancellation changes
Cancelling Wisery subscription renewal and deleting a Wisery account have different results.
Action or status | Result |
Cancel subscription | Stops future renewal while keeping the Wisery account. |
Current paid period | Pro access continues through the paid-through date in your subscription confirmation. |
Delete account | Closes the Wisery account and stops its associated subscription. |
Request a refund | Starts a separate payment review. Cancellation does not approve a refund. |
What happens when Wisery Pro expires?
After the paid Pro subscription expires, the online card and Wallet pass redirect to the Wisery landing page. Cancellation itself keeps the account; Pro access continues until the paid period ends.
Online cards and Wallet passes: after Pro expires, opening the card or pass redirects to the Wisery landing page.
Collected contacts: you can still export contacts after the subscription expires.
AppSumo lifetime accounts: custom-domain links keep working because these accounts have lifetime access.
Prepare before the paid period ends
Save the card content and images you need to keep. Review the online-card links, Wallet passes, and printed QR materials you share, then tell colleagues about the redirect that will apply after Pro expires. You can export collected contacts before or after expiry.
What if I cannot confirm cancellation?
If Wisery still appears set to renew, the confirmation is missing, or you cannot find Cancel subscription, contact Wisery support before the next renewal date. Include the account email and purchase reference. Closing the dialog or signing out does not cancel a subscription.
If you cannot sign in, use the subscription-management link in your purchase email or Paddle purchase support to identify the Wisery purchase and request cancellation help. Keep the final cancellation confirmation.
Does cancellation refund my last payment?
Cancelling Wisery renewal does not request or approve a refund for an earlier payment. Use Request a refund for a Wisery subscription if you want a payment reviewed.