Use HostPapa’s cPanel Zone Editor to point a custom subdomain to your Wisery online card. A CNAME uses a destination hostname such as cname.wisery.io, rather than an IPv4 address.
Before you change DNS
These steps are for Wisery AppSumo users with custom-domain access and permission to manage the domain’s DNS. A standard Free or Pro subscription alone does not include custom-domain access.
Check that HostPapa manages the domain’s authoritative DNS records. If another service manages its nameservers, make the change there instead.
Choose a subdomain such as card.example.com, using a domain you control. Use a label without spaces. If that hostname already serves another website or service, review the existing records with your domain administrator before replacing them.
In Wisery, open Account settings → Custom domain and copy the target shown in Step 2. The documented target is cname.wisery.io. If the account shows a different target, confirm it with Wisery support before changing DNS.
Add the Wisery CNAME in HostPapa
For the example card.example.com, the CNAME fields should use the following values. Replace the example domain and copy the actual target from your Wisery account.
Field | Example or value |
Name | card.example.com, or the subdomain label if cPanel appends your domain automatically. |
CNAME or Record | The hostname copied from Wisery; documented example: cname.wisery.io |
Type | CNAME |
TTL | Keep the provider default unless Wisery specifies another value. |
Sign in to the HostPapa dashboard and select My cPanel.
In cPanel, open Domains → Zone Editor.
Find the domain you want to use and select + CNAME Record.
Enter your chosen hostname in Name and the Wisery target in CNAME. Check the resulting full hostname if the form appends your domain.
Select Add a CNAME Record. Confirm that the saved record has type CNAME and the target copied from Wisery.
Illustrated field reference, not a HostPapa screenshot. The example uses card.example.com; use your own hostname and the target supplied by Wisery.
Change an existing CNAME in HostPapa
To update a CNAME already used for the same Wisery hostname, edit that record rather than adding a competing entry.
In Zone Editor, select Manage beside the domain.
Find the exact CNAME record and select Edit.
Check Name, Type, Record and TTL. Use the hostname copied from Wisery as the record value.
Select Save Record and verify the saved hostname and target.
Verify the address in Wisery
After saving the CNAME, complete verification in Wisery; adding a DNS record alone does not finish the connection.
Return to Account settings → Custom domain in Wisery.
In Step 3, enter the complete custom hostname, such as card.example.com, and select Verify and save.
Check the verification result sent by Wisery. After it succeeds, open the custom address in a visitor browser and confirm that the intended online card and its important links work.
The full Wisery custom-domain guide explains the connection and verification process. TTL means Time to Live and controls DNS caching; it is not a promise that Wisery verification will finish immediately.
What if the custom address does not work?
If the HostPapa record is saved but the Wisery address does not work, check the hostname, CNAME target, and DNS provider before changing the record again.
Check that the complete saved hostname is the intended address, not a duplicated domain such as card.example.com.example.com.
Use the hostname copied from Wisery as the CNAME target. Do not enter https://, a page path, or an IP address.
Check the domain’s active nameservers and the verification message in Wisery. If the correct DNS record was just changed, allow its caching period to pass before retrying the verification.
If the form asks for an IPv4 address, check the record type: an A record uses an IP address, while a CNAME record uses a hostname. Select the CNAME form for this Wisery setup.
Use Troubleshoot a Wisery custom domain for the next checks. If you need help, send Wisery support your custom hostname, original card link, DNS-provider name, CNAME-record screenshot, and verification result through the in-app Messenger or Contact Us.
Provider references: HostPapa CNAME navigation and cPanel Zone Editor record fields.