Point a subdomain managed by HostGator to your Wisery online card. Use the DNS interface available for your domain, then complete the custom-domain verification in Wisery.
Before you change DNS
These steps are for Wisery AppSumo users with custom-domain access and permission to manage the domain’s DNS. A standard Free or Pro subscription alone does not include custom-domain access.
Check that HostGator manages the domain’s authoritative DNS records. If another service manages its nameservers, make the change there instead.
Choose a subdomain such as card.example.com, using a domain you control. Use a label without spaces. If that hostname already serves another website or service, review the existing records with your domain administrator before replacing them.
In Wisery, open Account settings → Custom domain and copy the target shown in Step 2. The documented target is cname.wisery.io. If the account shows a different target, confirm it with Wisery support before changing DNS.
For the example card.example.com, use a CNAME record with the following meaning. HostGator’s form may use a label or a full hostname for Name; check the saved address.
Field | Example or value |
Type | CNAME |
Name or Host | card, or card.example.com if the form expects the full hostname. |
CNAME or Value | The hostname copied from Wisery; documented example: cname.wisery.io |
TTL | Keep the provider default unless Wisery specifies another value. |
Add the CNAME in the HostGator Customer Portal
If the domain’s DNS records are managed in HostGator’s Customer Portal, use its Advanced DNS Records page.
Sign in to the HostGator Customer Portal and open Domains.
Select the domain or its Manage/Settings action. Under Advanced Tools, select Manage beside Advanced DNS Records.
Select Continue if prompted, then + Add Record.
Choose CNAME, enter the chosen hostname and Wisery target, then select Add. Check the saved full hostname and value.
Add the CNAME in HostGator cPanel
If HostGator provides DNS management through cPanel for this domain, use Zone Editor instead.
Open the hosting service’s cPanel. Under Domains, select Zone Editor.
Find the domain and select + CNAME Record.
Enter your chosen hostname in Name and the Wisery target in CNAME, then select Add a CNAME Record.
For an existing record, use Manage → Edit and Save Record after checking the target.
Illustrated field reference, not a HostGator screenshot. The example uses card.example.com; use your own hostname and the target supplied by Wisery.
Verify the address in Wisery
After saving the CNAME, complete verification in Wisery; adding a DNS record alone does not finish the connection.
Return to Account settings → Custom domain in Wisery.
In Step 3, enter the complete custom hostname, such as card.example.com, and select Verify and save.
Check the verification result sent by Wisery. After it succeeds, open the custom address in a visitor browser and confirm that the intended online card and its important links work.
The full Wisery custom-domain guide explains the connection and verification process. TTL means Time to Live and controls DNS caching; it is not a promise that Wisery verification will finish immediately.
What if the custom address does not work?
If the HostGator record is saved but the Wisery address does not work, check the hostname, CNAME target, and DNS provider before changing the record again.
Check that the complete saved hostname is the intended address, not a duplicated domain such as card.example.com.example.com.
Use the hostname copied from Wisery as the CNAME target. Do not enter https://, a page path, or an IP address.
Check the domain’s active nameservers and the verification message in Wisery. If the correct DNS record was just changed, allow its caching period to pass before retrying the verification.
Use Troubleshoot a Wisery custom domain for the next checks. If you need help, send Wisery support your custom hostname, original card link, DNS-provider name, CNAME-record screenshot, and verification result through the in-app Messenger or Contact Us.
Provider references: HostGator Customer Portal DNS management and HostGator cPanel DNS management.